Customer Service: Mon–Fri 9:00–18:00 EST
[email protected]Average response: 1–2 business days
Contact Godspeed Hoodie
Questions about your order, sizing, or a fresh drop? We’re here to help.
Reach Us
Store & Mail
132 Orchard StNew York, NY 10002, USA Open in Maps
Walk-ins welcome during posted hours.
Social
DM us and we’ll get back during business hours.
Order Help
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- Track shipping: check “Shipping Information”
- Start a return: see “Refund & Returns Policy”
- Size & fit: reference size notes on product pages
Write to Us
Fill this out and we’ll reply by email. For urgent order edits, email support with “URGENT” in the subject and include your order number.
Support Hours
Mon–Fri 9:00–18:00 EST
Messages received outside hours are answered next business day.
Shipping
Standard orders ship within 1–3 business days. Tracking is emailed when your order leaves our facility.
Shipping infoVisit Us
Stop by our Lower East Side location to try on pieces, check fabrics, and feel the details up close.
132 Orchard St, New York, NY 10002, USA Get directionsFAQs
When will my order ship?
Most in‑stock orders ship within 1–3 business days. During drops and peak periods, please allow an additional 1–2 days.
How do I start a return?
Review our Refund & Returns Policy and contact support with your order number. We’ll send next steps and any labels needed.
Can I change or cancel my order?
Email [email protected] ASAP with “URGENT” in the subject and your order number. If it hasn’t shipped, we’ll try to update it.
Do you ship internationally?
We currently ship within the U.S. International options may open in future drops—watch our announcements.
What size should I get?
See the size notes on each product page. If you’re between sizes, we generally suggest your true size for a standard fit, or size up for a relaxed fit.